Why CFOs should measure AI by business results, not output alone

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Raconteur

CFO on the Spot: Mozilla's Eric Muhlheim

Eric Muhlheim is chief financial officer of Mozilla Corporation, the company best known for Firefox. Mozilla Corporation is owned by a nonprofit organization dedicated to supporting the long-term health of the internet.

 

Muhlheim began his career in investment banking before spending approximately 16 years at The Walt Disney Company. His work there included corporate strategy, consumer products, and helping build Disney English, an English-language education business in China. He later served as CFO at several technology companies before joining Mozilla.

 

During our conversation, Muhlheim explained why AI spending should be measured against established business goals, how finance can help companies understand and control costs, and why Mozilla’s ownership model allows it to balance financial sustainability with its broader mission. Read more below.

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